Juana and Lucas | Juana Medina Candlewick Press (MA)

Professionally packed and fast shipping

Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we can provide various shipping options. Our warehouse personnel is highly-skilled and will pack your products in accordance with our exact and accurate specifications. Before shipment, all items are carefully examined and secured. Everyday, we send to thousands of customers in multiple countries. This is a sign of our determination to be the largest online retailer on the planet. Warehouses and distribution centers are found in Europe and the USA.

Note: Orders that contain more than one product are assigned a specific processing time, based on the individual item.

Before shipping We will examine thoroughly the items you have ordered. The majority of orders will be sent within 48 hours. The delivery time is between 3-7 working days.

Returns

The stock is dynamic and we cannot fully manage it due to the fact that many parties are involved, which includes our factory and warehouse. The actual inventory can fluctuate at any time. It is possible that the stocks could be depleted after your order has been processed.

The policy is for 30 days. Unfortunately, if 30 days have passed after you bought your item, we will not be able to provide a refund or exchange.

To be eligible for a return your product must be unopened and in the same condition as you received it. The item must be in its original packaging.